Shipping policy
Processing Time: Orders are typically processed within 2-3 business days after payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Methods and Timeframes: We offer standard and express shipping options for orders within Australia.
- Standard Shipping: Average delivery time is 6-8 business days from the date of shipment.
- Express Shipping: Average delivery time is 3-5 business days from the date of shipment.
Please note that delivery times are estimates and may vary depending on your location, courier delays, and unforeseen circumstances.
Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost for your order at checkout before completing your purchase.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Shipping Restrictions: At this time, we only offer shipping within Australia. We do not ship to international destinations.
Delivery Address: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. Any additional charges incurred due to incorrect address details will be the responsibility of the customer.
Contact Us: If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at admin@charmz.com.au. We're here to assist you!